USCIS is overcoming culture barriers to change IT development

The U.S. Citizenship and Immigration Services has gotten the reputation of being ahead of other agencies when it comes to IT development using agile processes. USCIS is testing out the next phase of agile development. Mark Schwartz, the USCIS chief information officer, said he’s implementing something called impact mapping. USCIS recently tested out this concept on its case verification system under the E-Verify program. Results seem to be a potential game changer for the USCIS.

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